Why You Should Never Trash the Interviewer—Even If You're Tempted

 Why You Should Never Trash the Interviewer—Even If You're Tempted

I've seen enough of this being done lately and felt compelled to write this blog! We’ve all been there. You walk out of an interview feeling frustrated, misunderstood, or even disrespected. Maybe the interviewer seemed distracted, asked irrelevant questions, or didn’t seem to grasp your value. I know, I've had my share of interview nightmares, from being asked if I have children, to being scheduled for an interview only to be canceled right before it because the 'right candidate' had already been identified! How? You didn't even interview me yet! The temptation to vent—online or offline—is real. But here’s the truth: no matter how justified your feelings may be, publicly criticizing the person who interviewed you is a mistake that can cost you more than you realize.



Your Reputation Is at Stake

In healthcare operations and leadership, your reputation travels faster than your resume. Hiring managers talk. Recruiters remember. And in tightly knit industries like ours, word gets around. A single negative comment—especially on LinkedIn or industry forums—can paint you as reactive or unprofessional, even if your critique was valid. No one wants someone in their team who has no filters! You want an audience for your frustration; you want others to validate those feelings, but trust me, publicly shaming an industry leader is not a good way to find yourself your next role. 

Emotional Intelligence Is a Leadership Skill

If you're aiming for a leadership role, this is especially important, as you're expected to model emotional intelligence. That means showing restraint, perspective, and grace under pressure. Venting about an interviewer—even in vague terms—signals the opposite. Leaders rise above, even when the situation feels unfair.

Every Interview Is a Learning Opportunity

Instead of trashing the interviewer, ask yourself:

  • What could I have done differently to steer the conversation?
  • Did I prepare enough to translate my experience into their language?
  • Was this a cultural mismatch—and if so, what does that teach me about the environments I thrive in?

Turning frustration into reflection is a powerful way to grow—and it positions you as someone who learns, adapts, and leads. Ultimately, if that role was not the right fit for you or for them, you must move on to the next opportunity. 



 The Long Game Matters

You never know who’s watching. That interviewer might move to a different company and remember your name. They might refer you to a colleague. Or they might circle back months later with a better opportunity. Burning bridges—especially publicly—closes doors you didn’t even know were open. By the way, if you're serious about growing your network, some of the most valuable people to have in your corner are those who know you—and aren’t afraid to offer constructive critique.

Let me explain as a leader in healthcare, continuous growth isn’t optional—it’s essential. And one of the most powerful ways to evolve is to identify the skills or qualities you may have lacked in the past and actively develop them. Who better to help you do that than the people who once considered hiring you, but ultimately didn’t?

Their feedback—if you're open to it—can be a goldmine for professional development. It’s not about dwelling on rejection; it’s about turning missed opportunities into momentum.

 What to Do Instead

If you must, vent privately to a trusted mentor or friend.

  • Journal your thoughts to process the experience.
  • Follow up professionally with a thank-you note, even if the interview felt off.
  • Refocus your energy on preparing for the next opportunity. 
  • Consider expanding your network - and inviting the interviewer to it! This is a great way to help them get to know you in the long run and keep you in mind for future opportunities! 


In the end, professionalism isn’t just about how you show up—it’s about how you respond when things don’t go your way. Stay focused, stay gracious, and keep building the career you deserve.

For more career coaching, leadership development, and operational consultation services, visit www.lsconsultingservices.net. Text or call 689-224-9789. 

Best Platforms for Professional Development

How to Reskill and Upskill: The Best Platforms to Elevate Your Career



After publishing my recent post on Reskilling and Upskilling for the Future, I received a wave of thoughtful questions: “Where do I start?” “Which platforms are worth my time?” “How do I choose the right course?”

So I did the research—and I’m excited to share the top platforms that offer the flexibility, credibility, and depth to help you grow professionally, whether you're pivoting careers or leveling up in your current role.

👉 If you haven’t read the original post yet, I highly recommend checking it out today. It lays the foundation for why reskilling and upskilling are essential in today’s fast-evolving job market.

Top Platforms for Professional Development

Whether you're aiming to master a new skill, earn a certification, or explore a new industry, these platforms are leading the way:

Coursera & edX – University-Level Learning at Your Fingertips

Explore hundreds of free and paid courses from top institutions on topics ranging from AI and data science to leadership and communication.
    Tip: Look into their specializations and professional certificates. Once completed, showcase them on LinkedIn to boost your visibility.

LinkedIn Learning – Bite-Sized Lessons for Big Impact

With over 115 curated learning paths, LinkedIn Learning offers short, targeted courses across industries:

  • Business Skills: Project management, leadership, marketing, sales
  • Technology: Software development, data analysis, IT certifications
  • Creative Skills: Graphic design, video production, photography
  • Personal Development: Time management, communication, career planning

    Pro tip: If you don’t have a LinkedIn profile yet, now’s the time. It’s the go-to platform for recruiters and professionals looking to connect and grow.

Udemy & Skillshare – Practical, Affordable, and Expert-Led

These platforms offer thousands of courses taught by industry professionals.

While I haven’t personally taken a Udemy course yet, their offerings in AI—from beginner intros to full bootcamps—are impressive and tailored to real-world applications across industries.

Google Career Certificates – Fast-Track Your Future

Delivered via Coursera, Google’s career certificates focus on high-demand fields like IT support, data analytics, and UX design.
They’re designed to be completed in months—not years—and are a great way to gain job-ready skills quickly.

Pluralsight & DataCamp – For the Tech and Data Enthusiasts

If you're diving into data science, cybersecurity, cloud computing, or AI, these platforms are built for you.
Their hands-on labs and career tracks make them ideal for tech professionals looking to stay ahead of the curve.

 Whether you're just starting out or looking to sharpen your edge, investing in your growth is the smartest move you can make. These platforms are here to help you do just that—with flexibility, credibility, and impact.

Let me know which one you’re exploring next—or if you’d like help choosing the right course for your goals!


Visit www.lsconsultingservices.net for more career coaching tips. 



Reskilling and Upskilling for the Future: How to Stay Ahead in the Age of AI

 Reskilling & Upskilling for the Future: How to Stay Ahead in the Age of AI



As AI and automation continue to reshape industries, the most valuable skill anyone can have is the ability to adapt and evolve. In the healthcare industry, that’s certainly no exception!  The future of work isn’t just about keeping up—it’s about staying ahead. Whether you're a seasoned professional or just starting, reskilling and upskilling are no longer optional—they're essential.

Why Reskilling Matters More Than Ever

The rapid pace of technological change means that many traditional roles are being redefined or replaced. Now, before you start complaining about that, let’s consider adapting instead. This isn’t a threat—it’s an opportunity! By learning new skills and refining existing ones, you can future proof your career and open doors to exciting new possibilities.



Which skills should you focus on to stay ahead in the future?


 Top Future-Proof Skills to Learn in 2026

Here are some of the most in-demand skills that will help you thrive in the evolving job market:

  • AI Literacy & Prompt Engineering
    Understanding how AI works and how to interact with it effectively is becoming a core skill across industries. Find out the impact it has on your current or desired role and work on getting those skills.
  • Data Analysis & Visualization
    The ability to interpret data and tell compelling stories with it is crucial in decision-making roles. This is especially important if you are planning on becoming a leader or you’re currently one. An important aspect of being a leader is being proactive and anticipating changes in the industry! Be ready!
  • Digital Communication & Remote Collaboration
    Mastering tools like Slack, Notion, and Zoom is key in hybrid and remote environments. If you haven’t jumped on the digital era wagon, plan on doing it soon!




  • Cybersecurity Awareness
    As digital threats grow, basic cybersecurity knowledge is valuable in almost every role. With the increase in the use of digital tools comes the threat of losing those. The more we rely on those, the bigger the impact if we are hacked. Stay ahead of the security features and know how to keep your organization safe.
  • Emotional Intelligence & Adaptability
    Soft skills are gaining importance as teams become more diverse and distributed. Now, this is not new, but we still encounter leaders lacking emotional intelligence and adaptability. If COVID showed us anything that things can change and change fast! Learn to adapt or step away is basically what experts are saying.

Final Thoughts

Reskilling isn’t just about survival—it’s about unlocking your potential. The future belongs to those who are curious, adaptable, and proactive. So take that course, join that webinar, and start building the version of you that’s ready for tomorrow. Don’t wait until tomorrow to get ready for then!

At LS Consulting Services LLC we provide coaching and mentoring for leadership development. For a complete list of services offered, visit www.lsconsultingservices.net

 

 


Leading Hybrid and Remote Teams: Strategies for Connection, Clarity, and Culture

 Leading Hybrid and Remote Teams: Strategies for Connection, Clarity, and Culture



In today’s evolving workplace, hybrid and remote teams are no longer the exception, they’re the norm. Yet leading these teams effectively requires more than just Zoom links and Slack channels. It demands intentional leadership that fosters trust, drives performance, and builds a cohesive culture across physical and digital spaces.

The debate on the effectiveness and benefits of working remotely continues, with one side insisting that it provides a better work-life balance for the employees and therefore a more engaged workforce, and the other side arguing that the quality of work is negatively impacted by the distractions of a home-office. Distractions? Which distractions? Amazon deliveries, the laundry, pets, school drop-offs/pick-ups… oh wait! I’ll be back.

While the work-life balance or work-life harmony is a topic I address in another blog, please know that the purpose of this post is to encourage those leading virtual teams to continue to make every effort to provide a culture that is conducive to a healthier, both mentally and physically, workforce, as well as successful in productivity.

The New Leadership Landscape

Hybrid and remote models offer flexibility, but they also introduce challenges:

  • Communication gaps due to asynchronous workflows
  • Reduced visibility into team dynamics and productivity
  • Risk of isolation and disengagement among remote employees

As a leader, your role shifts from managing presence to cultivating connection.

Key Strategies for Leading Hybrid and Remote Teams

1. Establish Clear Communication Protocols

  • Define when to use email vs. chat vs. video calls.
  • Set expectations for response times and availability.
  • Use multiple communication channels to ensure inclusivity and clarity.

2. Create Habits That Build Culture

  • Start meetings with personal check-ins or wins of the week.
  • Celebrate milestones—birthdays, promotions, project completions—virtually and in person.
  • Rotate facilitation roles to give everyone a voice.

3. Prioritize Outcomes Over Activity

  • Focus on deliverables and impact, not hours logged.
  • Use dashboards or shared trackers to visualize progress.
  • Encourage autonomy while offering support when needed.

4. Foster Psychological Safety (check out my blog on providing a psychologically safe work environment for your team).

  • Invite feedback and dissenting opinions without judgment.
  • Model vulnerability—share challenges and lessons learned.
  • Recognize contributions publicly and often.

5. Invest in Development and Coaching

  • Offer virtual mentorship and skill-building sessions.
  • Encourage cross-functional collaboration to expand perspectives.
  • Use 1:1s to align personal goals with team objectives.

A Healthcare Lens: Lessons from Patient Services

In healthcare, remote coordination is often a matter of life and logistics. Leading hybrid teams in patient services taught me that clarity, empathy, and structure are non-negotiable. Whether managing urgent care centers or virtual referral teams, the same principles apply: communicate with purpose, lead with compassion, and never underestimate the power of a well-run meeting.

Final Thought

Hybrid leadership isn’t about replicating the office—it’s about reimagining how we connect, collaborate, and grow. When leaders embrace flexibility with intentionality, they unlock the full potential of their teams—wherever they are.

 Visit us at www.lsconsultingservices.net for a complete list of services offered, including leadership coaching and training. 



Applying biblical principles to your leadership style in the corporate world

 


I love reading, but what I love reading the most is the Word of God. Did you know that the word of God is not just a manual for living a godly life, but also teaches how to be a good leader? 

                                  Visit www.lsconsultingservices.net for a complete list of services offered. 


There are many examples of good leaders in the bible, but I'm interested in the life of Moses, because he is the first example of a leader I find in the bible. Exodus 17 details one of the first accounts of Moses serving as a leader of the Israelites. His people were coming under attack, and his role shifted from a motivator through their pilgrimage out of Egypt to a commander. As a good leader, he exercised his delegating skills by designating Joshua as an army recruiter. "Choose some men and go out to fight." (Exodus 17:9). 

Thus, a good leader delegates! Now that's hard to do, especially if you are anything like me. If I want something done right, I get it done myself. The problem with that mentality is that you soon find yourself burned out and no longer able to carry on your duties with excellence. When Jethro, Moses' father-in-law came for a visit and noticed that Moses was doing everything himself, he told him, "The work is too heavy for you; you cannot handle it alone." (18:18). Now before you consider the fact that as a father-in-law of course he'd criticize the work Moses was doing, let's consider this for a minute. Exodus 18:13 reads, The next day, Moses took his seat to serve as judge for the people, and they stood around him from morning till evening. I think we can all agree that people waiting all day to be served is not a good indication of efficiency in the process. Agree? Moses' abilities to perform were being hindered by the fact that, as a human, he's not meant to do it all alone! 

                                                      If you own your business, let us handle your employees 
                                                                 relations matter. Call us today! 689-224-9789


But before you start delegating, there's a template Moses followed. Jethro tells Moses to "select capable men" (Exodus 18:21). Selecting someone capable of doing the job will be crucial. Equally important will be to select someone who can perform the duties with the same excellence as you would. To do this, you must set the expectations for them. Exodus 18:20 states, teach them, show them, and appoint them! 

Take the time to teach those you will be supporting about your expectations and why you operate the way you do, while also allowing enough freedom to employ their own creativity and skills. This will allow them to perform at their best, and the end results will benefit you. When teaching someone, please keep in mind, not everyone learns the same way. Some of us are hands-on learners, others learn by listening, and then some learn by observing. Again, get to know your people and provide an environment that is conducive to their learning. And yes, I do realize it does take time and effort that we're not all willing or capable of providing, but think of it this way: taking the time today will free you up tomorrow! 

                                                          Follow us on all social media platforms @LS Consulting Services LLC.


Show them by leading the way! As a leader, much like a parent, you can say one thing and very easily and unknowingly sometimes be doing something different. Allow your team the opportunity to know you at a deeper level by granting them time to observe you and mimic you. This will come with time and trust! Speaking of trust, be sure the person you are delegating to is also trustworthy. You will need to trust them to follow your lead. I once had a boss who taught me that a good leader's leadership abilities are evident in their absence. In other words, how your team behaves in your absence is the true testament to your leadership style! If you've done well in selecting, delegating, and training, it will show when you step away. 

Finally, appoint them! Appoint them and step away! Let them work. By this, I don't mean let them run the ship, and if everyone sinks, is on them. What I mean is that you are now taking a back seat and letting them drive. You will remain in the vehicle and alert as to any recommendations you may make, but you will trust their abilities to perform, and more importantly, your abilities to have selected and delegated properly. 

One last thing that really catches my attention about Moses' leadership abilities is that even when he knew his people were wrong, he was quick to intercede for them. Moses often found himself interceding for the Israelites with God, such as with the golden calf incident (Exodus 32), the rebellion at Kadesh (Numbers 14), and Korah's rebellion (Numbers 16). Moses would remind God of his covenant, appealing to his mercies, and even at one point offering himself as a sacrifice, suggesting he be removed from the Book of Life instead of his people (Exodus 32:31). This is the ultimate self-sacrifice a leader can make! As a leader, you should be your team's loudest cheerleader and biggest supporter. If they are wrong, you correct them, but do that in private. In public, acknowledge them, praise them, and thank them! 

Remember to follow us on all social media platforms for more content on how to be a leader of excellence in a world full of good leaders! Find us as LS Consulting Services LLC. Visit us at www.lsconsultingservices.net for a complete list of available services. You may also call or text 689-224-9789. 

Helping someone who has been laid off can be simple!

 Do you know someone who has been recently laid off?




According to the US Department of Labor Statistics, the unemployment rate for people age 16 and older was unchanged at 4.1 percent in October 2024, but higher than a year earlier (3.8 percent). The rate has ranged from 4.0 percent to 4.3 percent since May 2024 (www.bls.gov).

Losing a job can be one of the most stressful experiences a person can go through and it’s no wonder the concern among psychological experts has increased these past few months. With unemployment rates expected to rise because of the changes taking place in the federal government, mental health is a growing concern for working adults in the United States.

     If someone you know has recently been laid off, your support can mean the difference between maintaining a healthy mental state. Here are some ways to offer meaningful help:



1. Acknowledge Their Feelings

It's important to validate their emotions. Remember, this is a significant loss, and not everyone deals with grief the same way, but begin by acknowledging their feelings of loss, frustration, and anxiety. While you may be tempted to think of a time you experienced the same loss stay away from using this as an opportunity to reflect on your experience. Avoid saying "everything happens for a reason" or "you'll find something better soon." Instead, say things like "I'm really sorry to hear that" or "That must be really tough,” or certainly ask if there’s anything you can do to help.

2. Offer a Listening Ear

Keep in mind that most people just want to be listened to! That might be the best support you can offer, is simply to listen. Let them talk about their experience and feelings without interrupting or offering unsolicited advice. Let them vent if they need to.



3. Practical Help

Offer practical help, such as recommending them for a;

  • Review of their resume
  • LinkedIn Networking (help them customize the profile)
  • Provide with Job Leads if you can
  • Make introductions if you are able to do so.

4. Encourage Self-Care

Remind them they are important to you and encourage them to take care of themselves physically and emotionally. This might include:

  • Taking regular breaks from job searching.
  • Engaging in physical activity or hobbies they enjoy.
  • Seeking professional help, such as career counseling or therapy, if needed.

5. Be Patient and Understanding

When someone has experienced a loss, it takes time to bounce back! Check-in regularly to see how they're doing. If you are in a position to support them financially don’t ask, just do it! A grocery gift card, delivering dinner one night, picking up the tab the next time you’re out for coffee with them, or asking them to cover a utility bill one time can mean a world of difference for someone who doesn’t know how they will cover their bills the next month.

Oh, and very important, please don’t make the gesture something to brag about with anyone you might know! Be sensitive to those you help and keep it private.

Finally, take care of yourself!

Compassion and generosity can go hand in hand to help you and I make the world a better place. 



Preparing for your interview using the STAR method

 The STAR method is a powerful tool interviewers use to know the candidate by asking behavioral questions that aim to better understand the candidate’s potential to perform the role's duties. These questions start with, tell me about a time in your career…  It stands for Situation, Task, Action, and Result. Here's a detailed article on how to use the STAR method effectively:



Mastering the STAR Method for Interview Success



Introduction

The STAR method is a structured approach to answering behavioral interview questions by describing a specific situation (scenario), the task you were responsible for, the actions you took, and the results you achieved. This method helps you provide clear, concise, and compelling answers that demonstrate your skills and experiences.

Situation

Start by setting the scene. Describe the context within which you performed a task or faced a challenge at work. Be precise in articulating your role in addressing the situation and how you came up with a solution. Be specific about the details to give the interviewer a clear understanding of the scenario. Give enough information to let them know the importance of the situation at hand, but keep in mind that your focus should be on highlighting the results.

Example: "In my previous role as a project manager, we were facing a tight deadline for a major client project. The team was under a lot of pressure, and there were concerns about meeting the deadline without compromising quality."



Task

Next, explain the task you were responsible for in that situation. This helps the interviewer understand your role and responsibilities.

Example: "As the project manager, my task was to ensure that the project was completed on time while maintaining the highest quality standards. I needed to coordinate with different departments and manage the team's workload effectively."

Action

Describe the specific actions you took to address the task. Focus on what you did, how you did it, and why you chose those actions. This is your opportunity to showcase your problem-solving skills and initiative.

Example: "I organized daily stand-up meetings to keep everyone on track and address any issues promptly. I also implemented a project management tool to streamline communication and task management. Additionally, I provided support and resources to team members who were struggling with their tasks."



Result

Finally, share the outcomes of your actions. Highlight the positive results and any measurable impact your actions had on the project or organization. This demonstrates the effectiveness of your approach and your ability to deliver results. This is the part where you want to emphasize your ability to duplicate these results with the new employer.

Example: "As a result of these efforts, we completed the project two days ahead of schedule and received positive feedback from the client for the quality of our work. The project management tool we implemented also improved overall team efficiency and communication for future projects."

Conclusion

Using the STAR method can help you provide structured and impactful answers during interviews. By clearly outlining the Situation, Task, Action, and Result, you can effectively demonstrate your skills and experiences to potential employers. Practice using this method with different scenarios to build confidence and ensure you’re prepared for any behavioral interview question.

 

Good luck with your interview and remember, we can help you practice for that interview, customize your resume, and provide you with career coaching. 
For a complete list of available services visit, www.lsconsultingservices.net


Why You Should Never Trash the Interviewer—Even If You're Tempted

 Why You Should Never Trash the Interviewer—Even If You're Tempted I've seen enough of this being done lately and felt compelled to...